Journal of Advanced Medicine (JAM)

Advancing healthcare through innovative research and clinical excellence

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ISSN: 2969-4309
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Contact Author and Reviewer Support

We're here to help! Our editorial support team is dedicated to assisting authors and reviewers with any questions or issues related to manuscript submission, review processes, and technical support.

Author Support

  • Submission guidelines and requirements
  • Manuscript preparation assistance
  • Status inquiries and tracking
  • Revision and resubmission help
  • Publication process questions
  • Copyright and licensing issues
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Reviewer Support

  • Review invitation assistance
  • Portal access and login help
  • Review criteria and guidelines
  • Technical system support
  • Conflict of interest queries
  • Review deadline extensions
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Editorial Office

Journal of Advanced Medicine

Address: KQ Publishers, Riyadh, Saudi Arabia

Email: editorialboard@journaladvancedmedicine.com

Phone: +966 123 456 789

Website: https://journaladvancedmedicine.com

Response Time: Within 24 hours (business days)

Office Hours

Sunday - Thursday:
9:00 AM - 5:00 PM (AST)

Friday - Saturday:
Closed

Arabian Standard Time (UTC+3)

Author Support Contact

Submission Support

For submission-related questions:

submissions@journaladvancedmedicine.com

Common Author Inquiries:

Technical Support

For technical issues:

techsupport@journaladvancedmedicine.com

Technical Issues:

  • File upload problems
  • Portal navigation difficulties
  • Password reset requests
  • Browser compatibility issues
  • System error messages

Quick Actions for Authors:

Login to Portal Register New Account Direct Submission Reset Password

Reviewer Support Contact

Review Support

For review-related questions:

reviewers@journaladvancedmedicine.com

Common Reviewer Inquiries:

  • Review invitation responses
  • Conflict of interest declarations
  • Review criteria clarifications
  • Deadline extension requests
  • Review submission problems

Reviewer Resources

Helpful links and resources:

Quick Actions for Reviewers:

Reviewer Login Review Guidelines Reset Password

Frequently Asked Questions

Our typical review process takes 4-6 weeks from submission to initial decision. This includes peer review, editorial assessment, and final decision communication.

Yes! Log into your author account in the submission portal to track your manuscript's progress through each stage of the review process.

Contact our technical support team at techsupport@journaladvancedmedicine.com. Include details about your browser, operating system, and the specific error you're encountering.

Send your CV and areas of expertise to editorialboard@journaladvancedmedicine.com. We're always looking for qualified experts to join our reviewer database.

Urgent Issues

For urgent editorial matters or time-sensitive issues, please call our editorial office directly at +966 123 456 789 during business hours, or email with "URGENT" in the subject line.